Refund & Returns Policy

Last updated: 15 October 2026

We want you to be happy with your Temps clothing. If something is not right, this policy explains how returns and refunds work at Temps UK.

Return window

You can request a return within 14 days of receiving your order. Items should be unworn and unwashed, with any tags attached and in their original condition.

How to start a return

• Contact us through the contact page with your order number and the item you wish to return.
• We will reply with the return instructions and the address to send your item to.
• Pack the item securely and keep your proof of postage until the return is complete.

Refunds

Once we receive and check your returned item, we process your refund to the original payment method. Please allow a few working days for your bank to show it. Original delivery charges may not be refundable except where the item is faulty.

Faulty or incorrect items

If an item arrives faulty or you receive the wrong product, contact us as soon as possible and we will put it right in line with your rights under UK consumer law.